You can earn points in two ways:

• By making a purchase at Dream Pairs, Bruno Marc, and Nortiv8 official websites, and Dream Pairs stores. We issue 1 point per $1 spent.

• We also offer other ways to earn points, including signing up, completing your profile, and posting reviews on Dream Pairs, Bruno Marc & Nortiv8 official websites. You can find this information in your account.

* Points for Dream Pairs merchandise purchased at none of Dream Pairs, Bruno Marc, Nortiv8 official websites, and Dream Pairs stores, zero-dollar orders, discounts, tax, and shipping fees will not be awarded. Points can only be earned from the payment of products from Dream Pairs, Bruno Marc & Nortiv8 official websites, and Dream Pairs stores.

Dream Pairs Rewards points only start accruing once you join the program.

As a member, you have the opportunity to redeem your points for a cash reward of $10 that can be used towards purchases made on the official websites of Dream Pairs, Bruno Marc & Nortiv8, as well as in Dream Pairs stores.

You can redeem your points in increments of 100, starting at 100 points. You can combine the cash rewards with other discounts to enhance your savings. Additionally, you can use your points to redeem gifts or participate in lucky draws on the official websites of Dream Pairs, Bruno Marc & Nortiv8, and in Dream Pairs stores.

*Please note that points earned from purchases made on Dream Pairs, Bruno Marc & Nortiv8 official websites, and Dream Pairs stores will be collected and can be redeemed.

You can redeem free gifts at 100, 200, 300, or 500 points, and enjoy free shipping. In each membership challenge campaign, one member can redeem up to 3 gifts. Please note that for redeemed gifts, we do not accept return requests. However, they are covered by a 90-day warranty against any manufacturing or material defects.

No, reward points can only be redeemed for the actual payment amount for the goods in the order and can't be applied to shipping fees or taxes.

Please make sure that you are signed into your account prior to checkout and that the account has at least 100 points. If you are still receiving the error when signing in, make sure to clear your browser’s cache and cookies.

We are unable to transfer points to other accounts, including multiple personal accounts.

Points do not have cash value and can be redeemed as cash rewards, or gifts, but cannot be redeemed for another form of credit (refunds, gift cards, etc.). Points expire at the end of the calendar year and we are unable to reissue points after expiration.

Your points will expire at the end of every calendar year. For example, if you earn 100 points in total, your 100 points will expire on December 31st, 2023.

We issue 1 point per $1 spent. Every 100 points is equivalent to $10. You can start redeeming points at 100 points. Points can only be earned for actual payment for products.

Your points will be added to your account once your order has been paid. You can track your points balance in Reward Points Balance in your account.

If you purchase without redeemed points and return your order, the points will be deducted for every dollar refunded. If you purchase using redeemed points and return your order, the redeemed points will be returned to your account. Kindly note, that you may go into the negative if you return an order in which points were issued and applied to a new order.

The qualified members will receive a 20% off birthday coupon valid for 60 days; the coupon issued to the member's account before 45 days of birthday and will be valid after 15 days of birthday. (e.g., if your birthday is on April 30, 2024, the coupon is issued on March 15, 2024, and valid until May 15, 2024)

For the members registered on the Website, the coupon is valid for purchases on our official website only; for the members registered in stores, the coupon is valid for purchases on our stores only.

Yes, you can. For new members who register in the same month as your birthday, we will issue the birthday coupon to your account within 24 hours. Please note that all coupons will still expire at the end of the month.

The date can be modified only once.

This is the perfect gift for any time of year. Choose the amount you want to purchase or give (between $10 and $150) and your favorite card design. We'll send it to the recipient via email. It's that simple!

We accept Visa, MasterCard, Maestro, and PayPal for members only.

No, purchasing a Dream Pairs eGift card incurs no additional fees.

On our Dream Pairs official website, you can only purchase or gift one eGift card at a time and only one eGift card can be used per purchase. Each eGift card has a total value between $10 and $150 (with a maximum of $150).

No, DREAM PAIRS gift cards do not expire or incur additional fees. The value decreases only with purchases. If you purchase a gift card for your own account, it will not expire. If you receive a gift card from DREAM PAIRS or as a gift, it must be activated within 7 days of receipt. Unactivated cards will expire. Once activated, the gift card will not expire.

No, if your purchase amount is less than the gift card value, you can use the remaining balance for your next purchase. If the amount exceeds the card balance, you'll need to provide another payment method, such as a credit card or debit card.

Sorry, except where required by law, DREAM PAIRS gift cards cannot be canceled, refunded, or exchanged for cash.

Sorry, currently DREAM PAIRS gift cards cannot be recharged.

Currently, DREAM PAIRS gift cards can only be purchased and used on our official website, www.dreampairs.com. Gift cards are also valid on the BRUNO MARC and NORTIV 8 official websites but cannot be used in physical stores or other sales channels.

You can log in to the official website www.dreampairs.com and check your gift cards and balance in your account.

Please contact our customer service department for assistance at [email protected] and provide your gift card purchase details or receipt.

When you are checking out on the DREAM PAIRS website, you can select the gift card payment option on the checkout page (as long as there is sufficient balance on the card). It works just like using a credit or debit card for payment.